Cookie Policy
Learn how Costa Vida uses cookies to enhance your dining and ordering experience
Last updated: January 15, 2026
1. Introduction
This Cookie Policy explains how Costa Vida ("we," "our," or "us") uses cookies and similar tracking technologies on our website vidas-costas.click (the "Website"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control or manage them.
By using our Website, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
Important for Food Service
As a food service provider, we use specific cookies to enhance your ordering experience, remember your delivery preferences, maintain your cart contents, and provide location-based services for accurate delivery estimates.
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They contain information that is transferred to your device's hard drive and allow a website to remember information about your visit.
Types of Cookies by Duration:
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help maintain your session while browsing our website.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences for future visits.
Types of Cookies by Source:
- First-Party Cookies: Set directly by our website to enhance your user experience.
- Third-Party Cookies: Set by external services we use, such as analytics providers or advertising networks.
3. Why We Use Cookies
We use cookies for several important purposes that enhance your experience with Costa Vida:
Essential Functionality
- Maintain your shopping cart contents
- Remember your login status
- Enable secure transactions
- Provide basic website functionality
Enhanced Experience
- Remember your delivery address
- Store your food preferences
- Customize menu recommendations
- Improve website performance
Analytics & Improvement
- Analyze website usage patterns
- Identify popular menu items
- Optimize user experience
- Monitor website performance
Marketing & Communication
- Display relevant promotions
- Measure advertising effectiveness
- Personalize marketing content
- Enable social media integration
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
PHPSESSID |
Costa Vida | Maintains user session and cart contents | Session | Browser session |
csrf_token |
Costa Vida | Prevents cross-site request forgery attacks | Session | Browser session |
cookie_consent |
Costa Vida | Stores your cookie consent preferences | Persistent | 1 year |
delivery_location |
Costa Vida | Remembers your delivery address | Persistent | 30 days |
cart_items |
Costa Vida | Preserves cart contents between sessions | Persistent | 7 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique visitors | Persistent | 2 years |
_gid |
Google Analytics | Distinguishes unique visitors (short-term) | Persistent | 24 hours |
_gat |
Google Analytics | Throttles request rate | Persistent | 1 minute |
_gtag |
Google Analytics | Tracks page views and events | Persistent | 2 years |
page_views |
Costa Vida | Counts page visits for internal analytics | Persistent | 30 days |
4.3 Functionality Cookies
These cookies enhance your experience by remembering your preferences.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
user_preferences |
Costa Vida | Stores dietary preferences and allergies | Persistent | 1 year |
language_pref |
Costa Vida | Remembers your language choice | Persistent | 1 year |
order_history |
Costa Vida | Quick reorder functionality | Persistent | 90 days |
favorite_items |
Costa Vida | Saves your favorite menu items | Persistent | 6 months |
theme_preference |
Costa Vida | Remembers light/dark mode choice | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver relevant advertisements and marketing content.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_fbp |
Facebook Pixel for tracking conversions | Persistent | 3 months | |
_fbc |
Facebook Click ID for attribution | Persistent | 3 months | |
google_ads |
Google Ads | Tracks ad performance and conversions | Persistent | 30 days |
remarketing_id |
Costa Vida | Enables targeted remarketing campaigns | Persistent | 90 days |
promo_tracker |
Costa Vida | Tracks promotion effectiveness | Persistent | 30 days |
5. Third-Party Cookies
We work with trusted third-party services that may set cookies on our website:
Google Analytics
We use Google Analytics to analyze website usage and improve our services. Google Analytics uses cookies to track and report website traffic anonymously.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
The Facebook Pixel helps us measure the effectiveness of our advertising and provide more relevant ads to users.
Privacy Policy: https://www.facebook.com/privacy/policy/
Google Ads
We use Google Ads for online advertising and conversion tracking to measure the success of our marketing campaigns.
Privacy Policy: https://policies.google.com/privacy
Payment Processors
Our payment processing partners may set security and fraud prevention cookies during checkout.
6. Cookie Duration
Different cookies have different lifespans:
Session Cookies
Deleted when you close your browser:
- User session management
- Shopping cart contents
- Form data
- Security tokens
Persistent Cookies
Remain until expiration or deletion:
- 1 minute: Rate limiting
- 24 hours: Daily analytics
- 30 days: Preferences, location
- 1-2 years: Analytics, consent
7. How to Manage Cookies
7.1 Browser Settings
You can control cookies through your browser settings. Here are instructions for popular browsers:
Google Chrome
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
Mozilla Firefox
- Click the hamburger menu (three lines) in the top right
- Select "Settings"
- Click "Privacy & Security" in the left sidebar
- Under "Cookies and Site Data," choose your preferences
- Click "Manage Data" to view and delete specific cookies
Safari (macOS)
- Open Safari and click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Choose when to "Block cookies and website data"
- Click "Manage Website Data" to view stored data
Microsoft Edge
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Toggle settings or click "See all cookies and site data"
7.2 Third-Party Opt-Out Links
Opt-Out Resources
- Google Analytics: Browser Add-on to opt out
- Google Ads: Ad Settings
- Facebook: Ad Preferences
- Digital Advertising Alliance: Consumer Choice Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences for different cookie types
You can change your preferences at any time by clicking the "Cookie Preferences" link in our website footer.
8. Consequences of Disabling Cookies
While you can disable cookies, doing so may affect your experience on our website:
Essential Cookies Disabled
- Unable to complete orders
- Cart contents may be lost
- Login functionality impaired
- Security features disabled
Other Cookies Disabled
- No personalized recommendations
- Preferences not remembered
- Less relevant marketing
- Limited website analytics
Food Service Impact
For the best Costa Vida ordering experience, we recommend allowing essential and functionality cookies. These enable features like:
- Maintaining your cart across browsing sessions
- Remembering your delivery address and contact information
- Storing dietary preferences and allergy information
- Enabling quick reorder of your favorite items
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that they not track your browsing activities. Currently, there is no universal standard for how websites should respond to DNT signals.
Our website does not currently respond to DNT signals. However, you can control tracking through our cookie consent tool and the opt-out methods described above.
We respect your privacy choices and provide multiple ways to control how your data is used for tracking and advertising purposes.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify users through our website banner or email (where applicable)
- Require renewed consent for new cookie types or uses
- Provide advance notice for material changes
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.
11. Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please don't hesitate to contact us:
General Inquiries
Email: [email protected]
Phone: +1 207-348-6900
Address: 300 Goose Cove Rd, Deer Isle, ME 04627, USA
Privacy Concerns
Privacy Officer: [email protected]
Data Protection: We take your privacy seriously and will respond to inquiries within 30 days.
Cookie Preferences: Use our consent tool at the bottom of any page.
12. More Information
For more information about cookies and online privacy, you can visit these resources:
- All About Cookies - Comprehensive guide to cookies
- Cookiepedia - Cookie information database
- FTC Privacy Guidance - Federal Trade Commission privacy resources
- ICO Cookie Guidance - UK Information Commissioner's Office
Browser Help Pages
Summary
This Cookie Policy explains how Costa Vida uses cookies to provide you with the best possible food ordering and delivery experience. We respect your privacy choices and provide tools to control your cookie preferences. If you have any questions or concerns, please contact us at [email protected].
Need Help with Cookie Settings?
Our team is here to assist you with any cookie or privacy questions.
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